My Debt Hero

What to do when you get a summons for debt in South Africa

Share this post with everyone you care about

Young woman sitting on a couch, looking stressed and worried, with her hand on her forehead.

Nothing says “bad day” quite like getting a summons for debt.

It’s stressful, confusing—and, let’s be honest—downright scary.

But here’s some good news: it’s not the end of the road, and you have rights and options.

Let’s walk through what a debt summons means and how you can handle it without losing sleep.

 

What to do when you get a summons for debt in South Africa

If you receive a summons for debt in South Africa, it means a creditor has taken legal action to recover the money you owe. A summons is an official court document that notifies the recipient of the claim and outlines how to respond. Ignoring it can lead to a default judgment, which could allow the creditor to deduct money from the person who owes them money’s salary or repossess their car or home.

In short, it’s a serious legal wake-up call—and not one you want to hit snooze on.

 

Struggling to keep up with your debt?
Our team can help make your debt affordable once again.

We help thousands of South Africans reduce monthly debt costs, protect their assets, and stay out of court—find out what we can do for you.

 

What is a summons?

A summons is a formal legal notice that informs the recipient that a creditor is formally taking legal action against them for unpaid debt. It details the claim, including the amount owed, the creditor’s information, and how the recipient may respond. In South Africa, the court allows 10 court days from the day the person gets the summons to respond—either by agreeing to pay, disputing the claim, or making payment arrangements.

Sounds intimidating, right? 

It is. But don’t worry—it’s more manageable when you break it down.

 

How the summons procedure works

The debt summons process in South Africa follows a structured legal process designed to ensure fairness for both creditors and debtors.

Let’s walk through each step so you know exactly what to expect.

Summons procedure step-by-step:

  1. Debt arises: Payments are missed, and after the first steps of the debt collection process fail, the creditor decides to take legal action.
  2. Legal action begins: A Section 129 Notice is issued, giving the debtor a chance to settle. If unresolved, the creditor files a court claim and requests a summons.
  3. Summons issued: The court prepares a summons that outlines the details of the claim, including the amount owed, the creditor’s information, and instructions on how to respond.
  4. Summons served: A sheriff delivers the summons directly to the recipient’s home, workplace, or another suitable address.
  5. Response period: There are 10 court days from the date the summons is served to respond. Options include acknowledging the debt, negotiating a payment plan, or disputing the claim by filing a Notice of Intention to Defend with the court.
  6. Court proceedings: If the debt is disputed, the case moves to court, where both parties have the opportunity to present evidence and arguments.
  7. Judgment issued: Failure to respond within the given timeframe can lead to a default judgment in favour of the creditor. If the case is contested but the creditor wins, the court will issue a judgment based on the evidence presented.
  8. Enforcement of judgment: Once a judgment is granted, the creditor can recover the debt through legal measures such as an emoluments attachment order (deducting money directly from the debtor’s salary) or an asset attachment (seizing valuable possessions through the sheriff. Like car repossession).

 

In a nutshell, this process is about giving both sides a fair shot—but it also means you need to act quickly and stay informed.

 

debt review calculator

What is your estimate?

Try our debt reduction calculator to calculate your lower monthly debt instalment*.

*The calculation is an estimate actual amounts may vary.

What is your estimate?

Try our debt reduction calculator to calculate your lower monthly debt instalment*.

*The calculation is an estimate actual amounts may vary.

debt review calculator
Tool - Debt Review Calculator

Enter how much you're currently paying every month for each of the debts below

 

If applicable, enter your current monthly repayment amount for your home and vehicle debt below.

R
R

 

Continue by adding what you pay each month for each category below.

R
R
R
R

Click 'Check your estimate' to estimate your reduced monthly debt repayment under debt review.

Current Monthly Debt Instalment

This is the total amount that you're currently spending on your debt each month.

R

🏆 New Reduced Debt Instalment

This is an estimate of your reduced monthly debt repayment - what you could be paying instead.

R

 

What to do when you receive a summons for debt

When you receive a summons for debt in South Africa, act quickly. First, read the summons thoroughly to understand the claim. Check for errors and seek legal advice if needed. Respond within 10 court days to avoid a default judgment. If you can’t pay the full amount, negotiate a payment plan with the creditor or prepare to defend the claim in court.

Not sure where to start?

Here’s a clear action plan to help you tackle it step by step:

Here are the steps you should take:

  1. Read the summons thoroughly: Check the details of the debt, including the amount, the creditor’s name, and the deadline to respond.
  2. Check for errors: Make sure all the information is accurate. If there are mistakes—such as incorrect amounts or wrong personal details—you may have grounds to dispute the claim.
  3. Seek legal advice: Contact a lawyer or legal service for guidance. Organisations like Legal Aid South Africa offer free or affordable assistance if you can’t afford a private attorney.
  4. Respond within 10 court days: If you intend to dispute the claim, file a Notice of Intention to Defend at the court where the summons was issued. This prevents the creditor from obtaining a default judgment without a hearing.
  5. Negotiate with the creditor: If you acknowledge the debt but can’t pay it all at once, try to arrange a payment plan directly with the creditor.
  6. Prepare for court: If the dispute goes to court, collect all relevant documents, such as proof of payment, communication with the creditor, and financial records.
  7. Comply with the court’s decision: If the court rules against you, make sure you comply with any repayment order to avoid further legal action.

 

The bottom line? Be proactive—it’s the best way to prevent a bad situation from getting worse.

 

Frequently asked questions

Can you go to jail for not paying debt in South Africa?

No, you cannot go to jail for not paying debt in South Africa. According to the Constitution of South Africa (Section 11), imprisonment for unpaid civil debt is illegal. However, failing to comply with a court order—such as ignoring a judgment or failing to appear in court—can result in legal consequences but not jail time for the debt itself.

So, jail time for debt? Not going to happen—but ignoring court orders can lead to bigger problems.

⭐ Check out: What happens if you owe the bank money and don’t pay?

 

What happens if you get summoned to court and don’t go?

If a court summons is ignored in South Africa, the creditor can request a default judgment. This allows legal action to recover the debt, such as deducting money from income, seizing assets, or adding legal costs.

  • Emoluments attachment order: Deducts money directly from the debtor’s salary or wages.
  • Garnishee order: Allows creditors to seize money owed to the debtor by a third party, such as funds in a bank account.
  • Asset attachment: A sheriff can seize possessions to cover the debt.
  • Additional legal costs: The debtor may also be responsible for the creditor’s legal fees.

 

Ignoring a summons won’t make the problem disappear—it usually makes it worse.

 

Can a summons be served by email in South Africa?

A summons in South Africa is usually served in person by a sheriff. However, under special circumstances, the court can approve substituted service. This allows alternative delivery methods—such as email, SMS, or newspaper publication—if traditional methods fail and the court deems it likely that you will receive the notice.

 

How long does a sheriff have to serve papers?

There is no strict deadline for a sheriff to serve a summons in South Africa, but service should occur as soon as possible after the court authorises it. Once served, the recipient has 10 court days to respond. If the sheriff cannot serve them in person, the creditor can apply for substituted service through other methods like email or newspaper publication.

 

Final thoughts

A debt summons isn’t something to ignore. And if it’s not too late, it is something you should try to avoid.

Debt counselling (debt review) can protect South Africans against legal action from creditors IF they apply early enough.

If it is too late and the summons is out…

Tackle it head-on: understand your rights, respond within the legal timeframe, and seek professional advice if needed.

Ignoring debt problems doesn’t work. It only makes things more expensive in the end.

If you want to talk to someone about managing your debt, we can help. Try our online assessment at My Debt Hero to see if you qualify to reduce your debt.

Table of Contents

a 3D shield that is blue with a tick on it, protecting a brown wallet with cash and coins
a 3D shield that is blue with a tick on it, protecting a brown wallet with cash and coins

Struggling to keep up with your debt?

Our team can help make your debt affordable once again.

Lead - Organic - conditional thank you

Terrific! You're qualified to apply.

Provide your details so that we can contact you with the solution.

Our team promises to protect your privacy and will never share your information.

Enter your details to get your results

Want to find out how you could reduce your debt? Enter your details below — if you qualify, we'll reach out to tell you everything.

*Calls are limited, so book now to secure yours.

Tap to talk to us on WhatsApp